By Lisa Maxwell on July 26, 2018
You hear this saying all the time, but did you ever wonder is it really true? The theory of it makes sense, but in reality is this the true success for any business. How do you define responsibility and accountability in smaller organizations? I know in my experience it is very hard to determine whether it is a company of team players who incorporate this or a few key staff members who keep the dream alive. I often ponder does this occur in various industries and in various size companies.
Henry Ford, the American industrialist and founder of the Ford Motor Company, states, “Teamwork: Coming together is a beginning; keeping together is progress; working together is a success." Well, how do you become a well-oiled machine to work together driving success. Many times failure happens in keeping together and even sometimes at the infancy stage of coming together. Personalities, work values, work ethics, drive, and determination come to play during this. I truly believe that it begins with the drive, determination and work ethic within the individual first and then grouping with colleagues who have the same drive, determination and work ethic starts the progression and then success. Now, how do you find your group or make your group into an actual team of success? Crickets, do you hear crickets? Yes, this has always been my challenge. Striving to be the best you can be within your professional environment is all you have control of.
A tool that improves teamwork is to have an all in one integrated business software system (ERP system) in place. I cannot stress how important this is for any business. No matter the industry, no matter the company size, no matter the number of employees, it is critical to have one system everyone can access for information. Being fully informed within your organization is major for customer service, employee productivity and efficiency and for working as a team. If you don't have an integrated business software system (ERP system) or if you have done things manually, stop and investigate into finding the right system for your company. Check out this complimentary guide for tips on finding the right system for your business needs. This can help you with your investigation. Don't be put off by prices, features, and technology. There is something out there specifically to run your business more resourcefully. You just need to find that fit. If you do the legwork and commit, you will see a major shift in operational function and build the team for success.
Another tool is a CRM system or a Customer Relationship Management system. This is the lifeblood of any business. You and anyone in your organization needs to know what is going on with your customers, leads, and vendors. This is where you track all your notes, emails, calls and to-do with scheduling future activities. This keeps all in the know helping you build business and awareness on all your contacts. Remember this tool will only work provided everyone utilizing this system updates it with information. If some update and some don’t, then well this system will not work properly. Everyone has to take some ownership, henceforward teamwork. This tool will eliminate duplicate calls and reduces the blame game in the office.
Slack is a great team member product which I have used in different office environments. It keeps all your colleagues informed and those on your team in direct communication with a touch of the send button. You can create channels by the team, project, client, or whatever else is relevant to your organization.
These are some ways you can make teamwork make the dream work. You can become the best you can be, but remember you can't control anyone else’s commitment and with resources like these you should be able to make a better office environment for team building and dream growth.