Sage 100 ERP Software Consultant/Trainer and Client Advocate

 
Essex, CT - Full-time

Experience:
Sage 100, 2 years (Required)
Customer Service, 3 years (Required)

Education:
Associate Degree (minimum requirement)
Bachelor Degree (preferred)

Job Overview:
Responsible for the installation, integration, testing, training and maintenance of Sage 100 Software and applicable business applications for CMS clients.  Advocate for CMS clients, develop trust to ensure clients they are in the best hands possible. 

Successful Candidate Duties and Responsibilities:
-Install and configure products on-site or remotely through web access technology.

-Work closely with the CMS Project Manager to orchestrate the testing, maintenance and enhancement phase for client implementations, add-on products and upgrades of existing installations.

-Ensure successful completion of your own and CMS team deliverables for client projects.  Obtain a sign off from client.

-Collaborate with other CMS team members to integrate software into client environments.

-Design and implement training programs appropriate to the client’s needs.

-Identify, map, extract and transform data from a variety of sources using Crystal Report Writer, Microsoft Access, Excel or other available tools.

-Develop Sage 100 Intelligence Reports

-Team up with CMS consultants and third party software engineers to identify and implement enhancements to core product functionality.

-Consult with existing customers on specifications for new software development and maintaining existing installed and implemented software.

-Stay current on and learn new application development skills related to core software products (Sage 100).

-Liaising between client team and CMS team

Successful Candidate Will Quickly:
- Develop professional relationships with Customers, Vendors, and                Company Team
- Build a knowledge base of each Customer’s business, organization,
   and applications.

We are successful because we provide our customers quick resolution and knowledge of their systems and business!

Technical Understanding Required:
Sage 100
Microsoft Outlook, Word, & Excel
Report writers
Ticketing systems

Work environment:
Office

Benefits offered:
Paid time off
Health, Dental and Vision insurance
Education reimbursement
Retirement benefits or accounts

Salary: Determine Upon Experience

Complete to Apply